Guidance:
We are working to create a friendly and supportive community - please be kind, be respectful and be a good role model. Welcome curiosity and be generous with your attention to the people around you. Consider the environment - be mindful when using materials and reuse when possible.​
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Studio Rules:
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Respect the other members of our community,
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For studio safety reasons we are an adult (16+) studio.
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For studio safety reasons we check-in all people who enter the studio.
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Be mindful of wasting materials. Take care to store things properly.
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Treat our equipment with care.
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No smoking (all kinds of smoking).
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Those who are disruptive or disrespectful to the members of this community, will be dismissed from our programs.
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Class Terms and Conditions:
For students taking class:​
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Refunds available up to 7 day prior to class starting. No refunds within 7 days of class.
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Please be advised that we generally do not offer makeup days for missed classes. The only exception is the final session (Glaze Day), which can be rescheduled. Because your work progresses through specific stages each week, please notify us in advance if you expect to miss a class. This allows the instructor to prepare your pieces so they are ready for you to continue working during the next session.​
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Studio Etiquette:
Avoid handling other people’s work.
No outside clay please.
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Lost or Damaged Ware:
Occasionally work gets lost or broken, this can happen in a communal studio. Our staff performs their tasks according to best practice and to the best of their ability. We ask that students be understanding in these situations. Please let us know if this has happened, however, there is no monetary compensation for lost or broken work.
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Pick-up Policy:
Please pick up your finished work within 1 month. Lingering work will be removed.
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Feedback:
We love compliments but we learn from your critique. We want to hear your suggestions, concerns and complaints. Please talk to us if you are not satisfied with something at the studio and give us the opportunity to address your concern. Please use this link to email: feedback - anonymous feedback can be left in our studio FEEDBACK dropbox.
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